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Frequently Asked Questions

We believe our sister is losing her hearing. What should we do?

Can routine pediatric check-ups detect hearing loss?

How should I prepare my child for a hearing assessment?

Do you accept insurance plans?

What is a hearing aid?

Do I have to use a hearing aid?

Why can I hear sometimes and not other times?

What are the alternatives to hearing aids?

Can all hearing loss be helped?

Do I need one hearing aid or two?

Are the new fully digital hearing aids really better?

What do I have to do to take care of my hearing aid?

Are hearing aids difficult to use?

What causes hearing loss?


We believe our sister/brother/parent is losing his/her hearing. What should we do?

An audiologist is the hearing care professional who specializes in identifying and assessing hearing loss, and in recommending appropriate management. You should therefore make sure that your relative's hearing is evaluated by a licensed and certified audiologist, who can then guide you toward the appropriate next step.

Can routine pediatric check-ups detect hearing loss?

It is often difficult to detect the signs of hearing loss in young children. Be sure to mention to your child's pediatrician if you have been noticing that your child responds inconsistently to sound, is delayed in developing speech and language skills or has speech that is difficult for you or others to understand. These are all symptoms that would warrant referral to an audiologist for an evaluation. The sooner you act on your suspicions, the better.

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How should I prepare my child for a hearing assessment?

Different test techniques are used with children of different ages and developmental levels. All are done in a relaxed, non-threatening manner. Speak to your audiologist prior to the test for information that will be appropriate for preparing your child, e.g. the nature of the games that might be used, whether or not your child will be asked to wear earphones.

Do you accept insurance plans?

We are providers for Tufts Health Plans, Harvard Vanguard, State Employee Group Insurance Company (GIC) Health Plan, Aetna US Health Care, Medicare, and Blue Cross/Blue Shield.

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What is a hearing aid?

All hearing aids contain a microphone to pick up sound and change it into an electrical signal, an amplifier to enlarge the signal, and a receiver that changes the electrical signal back into an acoustic signal that is delivered into your ear. All hearing aids are battery powered. Beyond that, hearing aids differ significantly in the sophistication of their circuitry, and not all circuits are appropriate to every hearing loss. It is therefore important to work with a knowledgeable audiologist who can explain these differences to you and guide you toward a choice that would work best for your individual needs.

Do I have to use a hearing aid?

The recommendation for hearing aid use is based not only on the degree and configuration of the hearing loss, but also the listening needs of an individual. By becoming an active partner in the decision-making process, you can be sure that your preferences and your lifestyle are all factored into any management plan. If your particular difficulties are limited to certain listening situations, you may be assisted through counseling about compensatory strategies or specialized assistive listening devices.

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Why can I hear sometimes and not other times?

Some hearing losses do fluctuate but this is not a typical scenario. More likely, you are finding that you are better able to compensate for your hearing loss in some environments but not all. For example, it's not uncommon for people to report that they do fine understanding speech in a quiet room when they're facing the person who's talking. Yet, they are aware of difficulty when the speaker's back is turned, or in a noisier room with many people talking simultaneously.

What are the alternatives to hearing aids?

Some people benefit from learning compensatory strategies; others may find that they are helped by special devices for television or telephone listening. Based upon the specific information derived from your hearing test, and the experiences that you report, the audiologist is able to counsel you concerning appropriate options.

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Can all hearing loss be helped?

Some hearing losses that are conductive involve sound transmission problems within the middle or outer ear. These types of hearing loss can often be improved through medical intervention. For those hearing losses that cannot be improved through medication or surgery, appropriately selected and fitted hearing aids can provide very satisfactory outcomes in easing communicative difficulties. In the case of profound hearing loss where amplification does not provide adequate benefit, cochlear implants are an option that should be considered. Your audiologist is a professional who is highly trained in the non-medical management of hearing loss, and can guide you in getting the help that's appropriate for your needs.

Do I need one hearing aid or two?

There are several advantages to wearing two hearing aids. Binaural, or two-ear listening, improves an individual's ability to understand soft speech, to follow conversations in group settings, and to hear speech in background noise. Two-ear fittings also let you localize sound better, and provide a more balanced listening experience. Binaural fittings are therefore recommended whenever an individual presents with hearing loss in both ears to help maximize use of residual hearing. The first thirty days of hearing aid use are considered your "trial period". During this time, you may wish to experiment with wearing one vs. two hearing aids to see for yourself what best meets your needs.

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Are the new fully digital hearing aids really better?

Digital hearing aids have no circuit noise and sample the incoming signal far more rapidly than any other kind of instrument. They also have more adjustable bands to allow us to "shape" the response to best match your hearing loss contour and to allow for more exact adjustments in response to your subjective comments. Not all digital hearing aids have the same features, however. Noise reduction circuitry, which is only present in higher end products, enables the hearing aid to reduce amplification in narrow regions where the signal appears to be noise rather than speech. Directional microphones, an option available on some models, have been shown to best enhance a hearing aid user's understanding of speech in difficult listening environments, such as restaurants or cocktail parties. User surveys have documented that patients definitely prefer digital hearing instruments to the old-fashioned analog circuits. The success of the fitting depends primarily on working with an experienced audiologist who can help select the model that's most appropriate for your needs, skillfully program them, and guide you towards maximizing their benefit.

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What do I have to do to take care of my hearing aid?

Hearing aid manufacturers tell us that wax and moisture are responsible for 90% of all hearing aid repairs. Therefore, don't wear the hearing aids when you're taking a bath or shower, don't leave them in the bathroom while you're showering or bathing, take them off if you're caught in a rainstorm without a hat or umbrella, and store them in a cool, dry place. Ask your audiologist about a "Dri-and Store", the best product we've found so far for protecting your aids against moisture damage. The best time to clean a hearing aid is in the morning. For in-the-ear and canal styles, use a wax loop gently in the sound channel to "scoop" up any debris. Be very careful not to rip the receiver tubing that lines the channel. For behind-the-ear models, the sound delivery channel in the ear mold needs to be cleaned. Also, the tubing in the ear mold will need to be changed at least once a year when it hardens and discolors. Your audiologist can usually do this in a few minutes at the office.

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Are hearing aids difficult to use?

Hearing aids should not be difficult to use if you select a circuit that's appropriate for your hearing needs and select a style that's easy for you to manipulate. When you're considering a hearing aid fitting, be sure to mention to the audiologist any difficulties you have that might be important to the decision-making process, e.g. arthritic fingers, or loss of sensation in your fingertips.

What causes hearing loss?

There are a number of factors that contribute to hearing loss, and in many cases it is difficult to isolate a single causative factor. In young children, hearing loss may be present at birth, possibly due to genetic factors, or "insults" to the hearing mechanism in utero. Ear infections causing fluid build-up in the middle ear are also common in children under ten, and this kind of hearing loss can be managed medically or surgically. In adults, common causes of hearing loss include exposure to loud noise, certain viral infections, ingestion of drugs or exposure to environmental chemicals that are harmful to the hearing and/or balance mechanisms, and the aging process.

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